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Basil Fawlty is in a campaign to improve the class of his clientele at Fawlty Towers. His efforts have spectacular results ‑ in the short term. (Prime Video)

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Engels I was introduced to the perfectly obnoxious Basil Fawlty, a man who decided to run a hotel despite considering hotel guests (right after his wife) one of life's greatest evils — unless they happen to be aristocrats. In that case, he transforms from a rude boor to a despicable sycophant. John Cleese nails both extremes effortlessly, though sometimes it felt like he was overacting a bit. Among the other characters, Manuel stood out the most. Despite the language barrier, his unending enthusiasm saved the day. ()